Privacy Policy

About TrustedHire

TrustedHire is a Minnesota-based recruiting firm founded by Nick Burns, specializing in finance, accounting, HR, and operations placements. We connect employers with qualified candidates across the Twin Cities and greater Minnesota. This policy covers both thetrustedhire.com and our client/candidate portal at ats.thetrustedhire.com.

Information We Collect

We may collect the following types of information:

• Contact information - name, email address, phone number
• Professional information - job title, employer, work history, LinkedIn profile
• Application materials - resumes, cover letters, and related documents
• Communication records - emails and messages exchanged with TrustedHire
• Website usage information - pages visited and interactions with our website, collected via the analytics and advertising tools described in the Cookies & Analytics section below

How We Use Your Information

We use the information we collect to:

• Match candidates with relevant job opportunities
• Communicate with candidates and employers about open searches
• Send recruiting updates and market insights (with opt-out available)
• Send text messages regarding job opportunities, interview scheduling, and recruiting updates when you have provided your phone number
• Maintain records of our recruiting activity
• Understand how visitors use our website so we can improve it

Text Messaging (SMS)

By providing your phone number to TrustedHire, you consent to receive text messages from us regarding recruiting services, job opportunities, interview scheduling, and related communications. Message and data rates may apply.

We do not share, sell, or disclose your mobile phone number to third parties for marketing purposes. Your mobile number is used solely for communication directly related to TrustedHire recruiting services.

You can opt out of text messages at any time by replying STOP to any message. After opting out, you will receive one confirmation message and no further texts. Reply HELP for assistance.

Cookies & Analytics

Our marketing website (thetrustedhire.com) uses the following third-party tools to understand how visitors use our site:

• Google Analytics - general site usage and traffic patterns
• Microsoft Clarity - session recordings and heatmaps showing how visitors interact with our pages
• Meta Pixel - measures the effectiveness of our advertising and may be used to show you relevant ads on Facebook/Instagram
• RB2B - identifies which companies are visiting our site, at a company level, for sales follow-up

You can block these tools using your browser's cookie settings, a browser extension, or an ad blocker. Our client/candidate portal (ats.thetrustedhire.com) uses cookies solely for authentication and session management and does not run any of the tools listed above.

How We Share Your Information

We do not sell your personal information to third parties. We may share your information with:

• Employer clients - only with your knowledge and consent as part of a job search
• Service providers - tools we use to operate our business (email, scheduling, SMS, CRM, AI-assisted drafting) that are bound by confidentiality obligations

Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy or as required by law. We do not currently have a fixed automatic deletion schedule; retention is handled by responding to individual requests as described below.

Your Rights

You have the right to:

• Request a copy of the personal information we hold about you, by emailing us - we will compile and send this to you directly
• Request correction of inaccurate information
• Request deletion of your information - we will delete your candidate record, resume file, and associated activity history from our systems
• Opt out of marketing communications and text messages at any time

Contact Us

If you have any questions about this privacy policy, want to exercise any of the rights above, or have questions about how we handle your information, please contact us: